Job ref no.: CT3118690-01#6669

Customer Service & Support

Create Tech Software Systems Limited

Benefits
  • Discretionary bonus
  • Education subsidies

Duties:

 

•Handle CS hotline and email enquiries and resolve requests

•Organize and keep record of support documentation

•Provide supports on pre- and post- ordering processing

•Assist in project implementation/testing activities and UAT support.

•Monitor project progress and well communicate with users, developers.


Requirements:

 

•F.6 or above, 2 years working experience

•Detail minded, well organized and able to manage and prioritize tasks effectively

•Good interpersonal skills, able to work well as a team or as an individual contributor

•Good command in both written and spoken English and Chinese

•Proficient in MS Office

•Strong interest in IT software

•Experience in computer software products is preferred

•Knowledge of Trading, Retail, Account system will be advantage

 Please send full resume with present and expected salary by clicking Apply Now to HR Department. Please quote reference "position name" as subject of email or on cover of application letter.

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More job information
Job ref no. CT3118690-01#6669
Salary
  • N/A
Job Function
Industry
Location
  • Wong Tai Sin
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE