Job ref no.: CT3117490-01#8890

Customer Services Assistant (Beauty / Skincare)

Innisfree

Responsibilities:

  • Manage customers' incoming calls and emails, 
  • Answer to customers’ needs to achieve satisfaction,
  • Handle customer complaints & provide appropriate solutions,
  • Follow up after sales service issues and product warranty services,
  • Support Sales & Marketing team for CRM project.
  • To support any other ad hoc projects or assignments in accordance with business needs;

Requirements:

  • Diploma/Degree holder in relevant field,
  • At least 1 years of customer service experience, if more will be considered as CS Executive,
  • Strong interpersonal skills and customer oriented,
  • Autonomous and proactive,
  • Computer literacy with Microsoft Office (Word, Excel & PowerPoint),
  • Fluent in Cantonese, Mandarin and English,
  • Immediate availability is a must.

We offer competitive remuneration and attractive compensation package to the right candidate. Please send resume by clicking the below Apply Now.

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More job information
Job ref no. CT3117490-01#8890
Salary
  • N/A
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Degree