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Job ref no.: CT3129620-01#0128
ADECCO

Customer Services Assistant (Consumer Finance)

ADECCO

  • No selling involved
  • At least 1 years of call center experience
  • Work location: Wan Chai

 

Job Responsibilities

  • Perform inbound and outbound calls as well as to process customers' application
  • Handle customer enquiries and complaints with professional manner
  • Understand the needs of customers and provide immediate suggestions
  • Develop and manage customers loyalty through quality service
  • Ensure and protect all customers’ data are safely stored in the system

 

Job Requirements

  • Diploma or above in any discipline
  • At least 1 year of working experience in customer service field (banking and finance background preferred)
  • Excellent interpersonal and strong customer service skill
  • Independent and willing to work under pressure
  • Fluency in Chinese and good in English, both spoken and written
  • Proficient in PC Skills and Chinese Word processing is a Must

 

Benefits / Remuneration

  • Discretionary bonus
  • OT Allowance
  • 12 days paid annual leave
  • Medical and life insurance
  • Comprehensive on job training and excellent career development
  • Public holiday

 

 

Interested parties, please CLICK HERE to apply online or contact at 2899 6180 Mr. Ng. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3129620-01#0128
Salary
  • 14,000 - 17,000 / month
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
Benefits
  • Alternate Saturdays
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Medical plan
  • PRC holidays
  • Transportation allowance
  • … + 2 more