comScoreTag Job - Customer Services Assistant - Warehousing / Logistics (Ref No: CT/LOG/001/171114), Schenker International (H.K.) Limited
Schenker International (H.K.) Limited

DB Schenker is one of the leading international providers of integrated logistics services.  We provide support to industry and trade in land operations, in worldwide air and ocean freight, and in all the associated logistics services, with about 91,000 employees at 2,000 locations throughout the world. We are now inviting candidates of high caliber for the following position:

Customer Services Assistant - Warehousing / Logistics (Ref No: CT/LOG/001/171114)

Job Ref.CT/LOG/001/171114

This position is responsible for customers' bookings and declarations, monitoring transportation issues, tracking and tracing shipments, inventory management and analysis, preparing monthly performance reports, and performing regular reviews with customers.


  • Process import and export declarations including preparation of necessary documentation. Liaise with customs to rectify and issues
  • Ensure that all customer order is fulfilled daily and respond shipment enquiries to customers on a timely manner
  • Communicate effectively with other departments to monitor transportation issues and escalate problems as per the escalation procedure
  • Track and trace shipments where necessary, i.e. critical orders, delayed orders, etc. and communicate progress internally and to customer
  • Prepare monthly performance reports to the Logistics Customers
  • Receive and action special requirements or instructions from the Customer
  • Coordinate and schedule in-country transport movements - collections and deliveries, and communicate to warehouse supervisor
  • Perform any special duties / projects as assigned by the management


  • F.5 level or above in Logistics / Supply Chain Management or related discipline
  • Min. 1 year related working experience in Logistics/Freight forwarding or related areas preferred
  • Knowledge in import/export documents and procedures is an advantage
  • Good command of spoken and written English, Mandarin and Cantonese
  • Proficient in MS Office, including MS Word and Excel
  • Good team player
  • Work location: Tsing Yi / Tai Po

We offer attractive remuneration package to the right candidate. Interested parties please email your resume with CURRENT & EXPECTED salary and DATE AVAILABLE to

(Please quote the job reference no. on the subject of your application.)

(All information collected will be used for recruitment purpose only.)

To know more about us, please visit

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Job Ref No.
CT/LOG/001/171114 (CT3113151-01#0001)
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  • 13-month pay
  • Alternate Saturdays
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Shuttle bus
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