Job ref no.: X/CW/ WC (CT3119113-01#0034)
TOP PERSONNEL CONSULTANT

Customer Services Asst. or Officer (HK$15-20K)

TOP PERSONNEL CONSULTANT

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Our client is a well-established HR solution developer located at Wan Chai with 5 days’ work urgently looking for a Customer Services Officer to join their company with details as follows

Responsibilities:

  • Deal directly with customers either by telephone, email or face to face (for training purpose)
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries of HR system
  • Handle customer accounts with process of requests and program updates
  • Organize workflow to meet customer time frames
  • Communicate and coordinate with internal technicians to follow up on customer interactions
  • Provide training to customers
  • Provide feedback on the efficiency of the customer service process

Requirement:

  • High diploma, general education degree or equivalent
  • Knowledge of customer service principles and practices
  • Minimum one year customer services experience in any business nature
  • Good in Cantonese, English and Mandarin
  • Good communication skills – verbal and written

Salary negotiable (HK$15-20K) depends on qualifications & experience.

Interested parties, please email detailed resume by clicking Apply Now or call 2866 0028 (Liz) for further inquiries.

For more information about our agency, please visit www.toppersonnel.com.hk

The information provided by applicants will be used for employment related purpose only.

All applications will be treated in strict confidence and used exclusively for recruitment purposes.

More job information
Job ref no. X/CW/ WC (CT3119113-01#0034)
Salary
  • 15,000 - 20,000 / month (negotiable)
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree