Job ref no.: CT3122941-01#8815

Customer Services Consultant 客戶服務主任

Luxmed Medical Group Limited

  • Discretionary bonus
  • Medical plan
  • Paid overtime

Outstanding Services

Our medical lounge is luxuriously cozy. We put great effort in excelling lounge experience with every furnishing part and amenities to food and beverage which makes every moment here truly unforgettable.
Our customer services team are well trained and their services is up to 5 stars hotels standard

Self-developed cutting-edge process management and IT system

Online Access Platform, a mobile accessible platform programmed for customers to retrieve own vaccination history and understand vaccines related information and guidance
Booking System, an airline-like booking system
Treatments Auto Reminder System
Self-verification system can monitor and record each medical procedure accurately to ensure zero prescription defect

Get ready to join our fast growing and energetic team!


Job Highlights

  • Good command of Mandarin
  • Off work at 8 pm
  • Clinical Setting

Job Description

Job Details 職責

  • Provide quality customer services 提供良好顧客服務體
  • Handle customers’ enquiries and advise on the suitable products/services in professional manner 處理顧客查詢及推介顧客選購適合的產品
  • Support reception and cashier duties 支援登記處及收銀處職務
  • Assist in maintaining medical lounge daily operation 協助醫療會所的日常運作
  • Manage customers’ records 處理顧客記錄
  • Assist in any ad-hoc assignments 協助臨時工作


Requirements 要求:  

  • Relevant working experience in hospitality or retail industry would be an advantage 具顧客服務或零售經驗者優先考
  • Good command of Mandarin is highly preferred 操良好普通
  • Honest, proactive and responsible 誠實、主動積極、有責任
  • Shift duty is required (No night shift) 需輪休 (沒有夜更)


Benefits 員工福利

  • Attractive commission 優厚佣金
  • Attendance bonus 勤工獎金
  • Discretionary Bonus 酌情性花紅
  • Medical insurance 醫療福利
  • On-the-job training and excellent promotion opportunities 在職培訓及良好晉升階梯
  • Referral bonus 介紹人獎金
  • Staff discount 員工優惠

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More job information
Job ref no. CT3122941-01#8815
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree