Job ref no.: CT3115449-01#0123
Hong Kong Life Insurance Limited

Customer Services Executive (3 months contract)
- Life Operations Department

Hong Kong Life Insurance Limited

  • 5-day week
  • 13-month pay
  • Medical plan


  • Handle enquiries and walk-in customer
  • Handle and resolve customer complaints in a professional manner
  • Handle written enquiries such as mail-in, fax and letter
  • Assist and support any ad hoc projects / duties as assigned by the manager



  • Degree holder
  • Pass in FLMI / ACS is preferable
  • 2 years of working experience in customer services in life insurance industry
  • Strong Complaint handling skills coupled with pleasant and mature personalities
  • Good presentation, communication and interpersonal skills
  • Good command of written and spoken English and Chinese. Good knowledge in Mandarin is preferable
  • Good PC skills in World, Excel and Chinese Word Processing


Fringe benefits: double pay, medical benefits, annual leave, and mandatory provident fund.

Working Hours: Monday to Friday (9:00am – 6:00pm)

Applications: Interested parties, please send full resume, expected salary & date available to us by clicking Apply Now or Human Resource Department, Hong Kong Life Insurance Ltd., 15/F COSCO Tower, 183 Queen’s Road Central, Hong Kong.

* Personal data collected will be used for recruitment purpose only.
* Our company will keep the data of unsuccessful candidates for up to 6 months

More job information
Job ref no. CT3115449-01#0123
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree