Posted on 2021-09-27
Hutchison Telecommunications (Hong Kong) Limited

Customer Services Executive (Corporate Account Servicing)

Hutchison Telecommunications (Hong Kong) Limited

Responsibilities:

  • Provide full range of corporate account services including phone and email enquiries / complaints and perform follow-up services
  • Support on new products / services launch, project and customer service initiative
  • Regular visit customers and provide on-site service support if required
  • Organize user training on mobile solution / device if necessary
  • Perform customer service duties and administrative support

Requirements:

  • At least 3-year customer service or client service experience
  • Knowledge in IT & Telecommunications would be advantageous
  • Good command of both spoken and written English, Cantonese and Mandarin
  • Computer Literacy and skilful in using online / operation systems

(Candidate with more experience will be considered as a Senior role) 

Apart from competitive remuneration package and exciting opportunity for career development within the Group, we provide attractive employee benefits such as free company shuttle, free company SIM card and preferential SIM plan offers, comprehensive medical & insurance schemes, as well as full range of other employee well-being provisions.

Interested parties, please apply with full resume, present and expected salary, by clicking “Apply Now". Please quote the reference number on the e-mail subject.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorised personnel for recruitment-related purposes only within the CK Hutchison Group of companies. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong. 

More job information
Salary
Job Function
Industry
Location
  • Tsing Yi
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 6 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus