Job ref no.: CT3115449-01#0053
Hong Kong Life Insurance Limited

Customer Services Executive - Life Operations Department

Hong Kong Life Insurance Limited

  • 5-day week
  • 13-month pay
  • Medical plan


  • Perform post-sales and courtesy call
  • Handle and resolve customer complaints in a professional manner
  • Handle written enquiries such as incoming mail, faxes and letters
  • Assist and support any ad hoc projects/duties as assigned by the manager
  • Provide professional customer services and relationship building


  • Degree holder
  • Pass in IIQE I, III & V
  • FLMI / ACS is preferable
  • 2 years of working experience in customer services in life insurance or banking industry
  • Proficiency in both written and spoken English and Chinese. Fluent in Putonghua is preferable
  • Good PC skills in Word, Excel and Chinese Word Processing
  • Excellent interpersonal, communication and problem solving skills

Fringe benefits: double pay, medical benefits, annual leave, and mandatory provident fund.

Working Hours: Monday to Friday (9:00am – 6:00pm)

Applications: Interested parties, please send full resume, expected salary & date available to [via CTgoodjobs Apply Now ] or Human Resource Department, Hong Kong Life Insurance Ltd., 15/F COSCO Tower, 183 Queen’s Road Central, Hong Kong.

* Personal data collected will be used for recruitment purpose only.
* Our company will keep the data of unsuccessful candidates for up to 6 months

More job information
Job ref no. CT3115449-01#0053
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years
Career Level
  • Non-management level
  • Degree