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Job ref no.: AMEX/OFF/CS/CSE-2017-001
Aramex Hong Kong Limited

Customer Services Executive

Aramex Hong Kong Limited

Benefits
  • 13-month pay
  • Alternate Saturdays
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Special / extra leave
  • … + 7 more

Accountabilities

 

  • Provide service excellence to customers
  • Sustain high customer satisfactory service level
  • Attend customer’s enquiry by fulfilling their requirements
  • Collaborate with the team to achieve the team objectives
  • Communicate with oversea offices / agents for shipment processing / customs issues
  • Assist ad hoc project as assigned

 

Job Requirements

 

  • Post-secondary or above
  • Minimum 2 years' working experience in customer services, preferably in call centre
  • Knowledge of MS Office applications and Chinese word processing
  • Proficiency in verbal and written English, Mandarin and Cantonese
  • Good communication skills and analytical skills
  • Customer service oriented with good telephone manner
  • Pleasant personality, mature, independent and able to work under pressure

 

Candidates with more experiences will be considered as senior position.

We offer fringe benefits and medical insurance. Interested parties please send your detailed resume with last & expected salary and availability date to Human Resources Department by email at [via CTgoodjobs Apply Now ]

 

To explore more Aramex, please visit us at aramex.com.

 

Personal data collected will be used for recruitment related purposes only.

More job information
Job ref no. AMEX/OFF/CS/CSE-2017-001 (CT3114705-01#0115)
Salary
  • N/A
Job Function
Industry
Location
  • Tsing Yi
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 10 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree