Job ref no.: CT3115413-01#2488

Customer Services Manager

Continental Growth Wealth Management Limited


  • Provide professional insurance advice and good customer service to high net-worth clients
  • Adhere to operating guidelines, work within their delegated authorities and meet departmental SLA targets
  • Resolve the case straight away
  • Achieve team's KPI and drive for improvement
  • Involved in ad hoc projects


  • Minimum 2 year working experience in insurance or financial industries
  • Experience in complaint handling in insurance industry
  • Good analytical and problem solving skills
  • Excellent Mandarin speaking skill will be a must
  • With IIQE papers 1, 2, 3 and 5


  • Interested parties please provide full resume with current and expected salaries together with availability
  • All information collected will be kept for a period of 24 months and will be used for recruitment purpose only
  • We regret only shortlisted candidates will be informed

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More job information
Job ref no. CT3115413-01#2488
  • N/A
Job Function
  • Central
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • Degree