Job ref no.: CT3122973-01#4151

Customer Services Officer – leader in the financial printing industry, innovative solutions

Mclaren Consultancy Limited

  • Discretionary bonus
  • Paid overtime

About Our Client

Our client is a global leader in financial communication and showcases a turnover of more than USD 14 billion. They offer many secured and innovative solutions to their many clients, using the latest technologies. They enjoy unparalleled expertise thanks to their broad market knowledge, allowing them to deliver top of the notch solutions to their clients all over the world. Among their clients, you can find some of the top financial printing, communications and technology companies in the world. Today, they are looking for a young and motivated Customer Services Officer to join their team and be a part of their continuous expansion!

Job Description

As a Customer Services Officer, you will have to work with other teams to manage and handle publication projects such as interacting with the typesetting and translation teams. You will have to manage and organize altogether customers’ interactions, projects’ progress as well as customers’ accounts and in-house documents. You will have to answer and provide solutions to customers’ enquiries as well as taking up any ad-hoc duties if required.


  • Bachelor Degree from any discipline
  • Fresh grad welcome but 1 year experience preferable
  • Proficiency in MS Office applications
  • Strong communication and client-facing capabilities in both English and Mandarin
  • Detail-minded and with great ability to work under pressure
  • As shift duty is required, overtime pay and allowance will be provided
  • Proficient communication skills in English, Cantonese and Mandarin Remuneration

Our client offers a very attractive package that includes a basic salary, shift allowances, OT pay and bonus. You can also be eligible to a medical or education allowance.

Interested parties please send your full resume by clicking Apply Now . Successful applicants will be contacted within 2 working days

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More job information
Job ref no. CT3122973-01#4151
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Non-management level
  • Degree