Job ref no.: CT3118690-01#2680

Customer Services Officer ($18K-22K)

Bravo Personnel Consultancy Limited

Job requirements:

  • Handle customer inquiries from different incoming channels e.g. phone, fax, email, digital media, etc.
  • Inform customers by explaining procedures; answering questions; providing information
  • Protect customers' privacy by verifying customer's personal information
  • Update job knowledge by studying new product descriptions; participating in educational opportunities, and undertaking e-learning exam and training
  • Manage and resolve customer complaints
  • Post-Secondary / F.5 or above with 1 year of customer service experience
  • Good spoken and writing in both English and Chinese (Mandarin and Cantonese)
  • Good interpersonal and communication skills

Interested parties, please contact Ms WONG or Ms CHENG at 2881 6923 during office hours or email your CV by clicking Apply Now or fax your resume to 2576 8026. All the personal data collected will be used for recruitment purpose only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3118690-01#2680
Salary
  • N/A
Job Function
Industry
Location
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip