Job ref no.: GEP/LP/CSO/20190211CT (CT3118948-01#0058)
The Great Eagle Group of Companies

Customer Services Officer (5-day work)

The Great Eagle Group of Companies

  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Year-end bonus


  • Provide high quality customer services to mall shoppers and visitors at information counter
  • Handle customer enquiries and complaints
  • Assist in loyalty program and car park redemption service
  • Provide value added services to mall shoppers
  • Assist in the operation of promotional events and activities



  • Higher Diploma or above in Hospitality Management or other related disciplines
  • At least 1 year’s customer service experience mainly gained from frontline customer interaction, hospitality or property management industry
  • A good team player, cheerful, energetic and passionate in service industry
  • Good communication and interpersonal skills
  • Proficiency in MS Office applications
  • Good command of both spoken and written English and Chinese; fluent Putonghua is must
  • Knowledge of other foreign languages an advantage


Salary and benefits will be commensurate with qualifications and experience. Interested parties, please send a full resume with present and expected salary, and date available to The Human Resources Department, 3/F., Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong or e-mail to [via CTgoodjobs Apply Now ] (Please quote the reference no. on the envelope and the covering letter.)

To know more about us, please visit our website at

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months. 

More job information
Job ref no. GEP/LP/CSO/20190211CT (CT3118948-01#0058)
  • N/A
Job Function
  • Mongkok
Employment Term
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
Require to Travel
  • No travel