Job ref no.: CT3124805-01#4916

CUSTOMER SERVICES OFFICER (5 Day Work)

EVI Services Limited

EVI Services Limited formed in 1999 is a leading one-stop E-learning Services Provider for the kindergarten, primary and secondary education sector in Hong Kong, Macau and Mainland China. We will work to capture the market share in Taiwan and Singapore, and develop new high value-added niche segments
We are passionate on Web, Mobile and Social. With an in-house team of creatives, we offer top-quality and up-to-date e-learning resources and solutions for schools. We strongly believe trust and reliable e-solutions can bring huge success to our clients. Now, over 400 schools are currently using our coursewares and administrative system.
EVI culture is developed to be energetic, passionate and collaborative. We believe in work-life balance and provide friendly working environment and culture for the right candidates. We are looking for a suitable individual to join our team.

Responsibilities
Handle clients’ telephone and email enquiries
Provide onsite and offsite operational support services
Coordinate with relevant parties for the service requests from clients
Develop and maintain good relationship with client and prospective clients
Communicate and coordinate projects with other Departments

Requirements
F7 or above with 1-2 years of relevant working experience (Fresh graduate are welcome
Able to work under pressure in a dynamic working environment
Good IT knowledge is an advantage
Immediately available.
Fast learner with strong problem solving and negotiation skills
Good interpersonal and communication skills
Apply please email to [our mailbox through CTgoodjobs Apply Now ].

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More job information
Job ref no. CT3124805-01#4916
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 7 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent