Customer Services Officer (After-Sales Services) (2-year Contract)

The Job:

• Participate in the processing of applications and vetting of eligibility of the applicants for Transitional Housing projects.
• Handle enquiries from customers (through hotline or in-person) about the Transitional Housing projects.
• Provide support to briefing sessions and events in facilitating the launch of the Projects.
• Provide assistance in preparation of promotion materials.
• Perform logistics, administrative and support on project website and on-line application system.
• Perform data input, obtain Land Registry records, reporting and clerical support.
• Undertake any other duties assigned by the supervisor.

The Person:

• Diploma holder with minimum one year working experience in customer services or Certificate holder with minimum two years working experience in customer services.
• Good manner, communication, interpersonal and customer services skills.
• Good command of both written and spoken English and Chinese, knowledge in Mandarin is an advantage.
• Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.
• Relevant experience in customer services is preferred.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.