Job ref no.: CT3122729-01#7890

Customer Services Officer / Assistant

Advance Resources Personnel Consultants Limited

My Client is leading Financial Group in Hong Kong:

Job Responsibilities:
Handle incoming cheque/DDA transactions, including inputting into cash receipting module transactions, and performing daily reconciliations against bank statements
Provide cashiering function support services, such as re-issuing receipt, letter to clients on invalid/bounce cheque, filing documents
Prepare monthly printing/bulk-mailing schedule and billing report
Ensure all legally required documents to be sent to the customers within the agreed service standard
Provide monthly registered mail and returned mail reports

Qualifications / Experience:
University graduate from Business Administration, Economics, Finance, Marketing or related subjects
At least 1 years hotline / call center / counter services experience in the banking, insurance, asset management, pension & IFAs or related industry.
Can deal with customers face to face, provide counter services or on the phone.
Good command of both written and spoken English and Chinese.
Good Mandarin will be an asset.
Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing.
Candidates has more experiences will be consider as Customer Services Executive
Fresh graduate or existing insurance agents will also be consider “

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More job information
Job ref no. CT3122729-01#7890
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 5 years
Career Level
  • Entry level
  • Degree
  • Master's degree