Communicate with both internal and external parties to ensure customers' service requests are fulfilled
Resolve and analyze customer opinions and proactively follow up with related parties for services improvement
Ensure good customer service is delivered to the customers
Assist in ad hoc projects
1-2 years experiences or above
Customer oriented with good communication and interpersonal skills
Strong self-motivated, well organized, independent and a good team player
Fluent in English and Mandarin is a must
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