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Job ref no.: CT3114843-01#9649

Customer Services Officer (Night Shift)

Hunter Base International Company

Benefits
  • 5-day week
  • Medical plan

 

Job Responsibilities:

  • Provide quality services to customers and answer customers’ enquiries via phones, email & live chat 
  • Follow up and contact the potentials through phones
  • Record and update customer data and other relevant information with proof of evidence 
  • Address customer feedback as well as complaints professionally
  • Ad-hoc task as assigned by Customer Service Manager

 

Requirements:

 

  • F.5 or above + Good English & Mandarin
  • 1-2 years working experience, prefer in customer service or financial industry
  • Excellent telephone manner and interpersonal skills
  • Good command of Chinese typing (速成/倉頡/搜狗)
  • Good command in reading and written English
  • Independent and able to work under pressure
  • Well-organized and details oriented
  • Good negotiation and problem solving skills
  • Positive attitude, cheerful manner and self-motivated
  • Cheerful, service-oriented with excellent communication and interpersonal skills
  • Fresh graduates will also be considered
  • Be able to work on shift (Night Shift on 10pm to 8:30am)

Salary is around 17K to 20K

 

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More job information
Job ref no. CT3114843-01#9649
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent