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Job ref no.: 494929
Bank of China (Hong Kong) Limited

Customer Services Officer (Recruitment Day, 27 July 2018)

Bank of China (Hong Kong) Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 494929
Employment Type: Full time
Departments: Channel Management Department
Job Functions: Business Development, Customer Service, Relationship Management
 

Recruitment Day

27 July, 2018 (Friday)

Time: 2pm - 6pm

Venue: 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road
 

Customer Services Officer

Responsibilities:

  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers’ needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations

Requirements

  • Diploma holder or above, with at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
  • Relevant teller experience an advantage
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua

Walk-in candidates are also welcome

To apply, please visit our website for online application or submit your resume by e-mail to bochk_talent_acquisition02@bochk.com and qualified candidates will be invited for an interview. For details of the job description, please visit our website "www.bochk.com". Walk-in candidates are also welcomed.

Data collected will be used for recruitment purpose only.
 

More job information
Job ref no. 494929 (CT3116057-01#1069)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree