Job ref no.: 494929
Bank of China (Hong Kong) Limited

Customer Services Officer (Recruitment Day)

Bank of China (Hong Kong) Limited

  • Insurance plan

Job No.: 494929
Employment Type: Full time
Departments: Channel Management Department
Job Functions: Business Development, Customer Service, Relationship Management

Recruitment Day 1

May 12, 2018 (Saturday)
Time: 2pm - 6pm


Recruitment Day Venue 1: 409 Hennessy Road Branch, 409-415 Hennessy Road, Wan Chai, Hong Kong

Recruitment Day Venue 2: Telford Plaza Branch, Shop Unit, P2-P7, Telford Plaza, No.33 Wai Yip Street, Kowloon Bay, Kowloon

Recruitment Day Venue 3: Mong Kok Branch, 589 Nathan Road, Mong Kok, Kowloon

Recruitment Day Venue 4: Tai Wai Branch, 74-76 Tai Wai Road, Sha Tin, New Territories

Recruitment Day Venue 5: Tuen Mun Wealth Management Centre, Shop 5, Level 1, North Wing, Trend Plaza, Tuen Mun, New Territories

Recruitment Day 2

May 19, 2018 (Saturday)
Time: 2pm - 6pm


Recruitment Day Venue 1: King's Road Branch, 131-133 King's Road, North Point, Hong Kong

Recruitment Day Venue 2: Whampoa Garden Branch, Shop G8B, Site 1, Whampoa Garden, Hung Hom, Kowloon

Recruitment Day Venue 3: Tsim Sha Tsui Branch, 24-28 Carnarvon Road, Tsim Sha Tsui, Kowloon

Recruitment Day Venue 4: Flora Plaza Branch, Shop 28, Flora Plaza, 88 Pak Wo Road, Fanling, New Territories

Recruitment Day Venue 5: Maritime Square Branch, Shop 115, Maritime Square, Tsing Yi Island, New Territories

Customer Services Officer


  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers’ needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations


  • Diploma holder or above, with at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
  • Relevant teller experience an advantage
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua

Walk-in candidates are also welcome

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “"

To apply:

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.


More job information
Job ref no. 494929 (CT3115290-01#0184)
  • N/A
Job Function
Employment Term
  • Full-time
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree