Job ref no.: CT3116348-01#2488

Customer Services Officer - Serviced Apartment

Vanke Property (Hong Kong) Company Limited

  • Gratuity


  • To provide greeting and customer service to guests.
  • To carry out daily operations of serviced apartment to deliver premier services to guests.
  • To handle complaints, enquiries, check in / check out, emergency cases from guests
  • To perform daily administration, data entry works and reports
  • To carry out patrols and security duties when necessary


  • Secondary educational level or above
  • At least 2 years working experience in Hotel or Serviced Apartments industry 
  • Proficiency in both written and spoken English, Cantonese and Putonghua
  • Excellent communication and interpersonal skills
  • Computer literate
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills

(The employment contract of the captioned job post will be under the serviced apartment operator.)

We offer an attractive remuneration package. Interested parties please send your resume stating your present and expected salaries, together with your cover letter by clicking Apply Now.

Data collected will be treated in strict confidence and will only be used for recruitment related purposes.

More job information
Job ref no. CT3116348-01#2488
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip