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Job ref no.: CTB-04678
PCCW Solutions Ltd

Customer Services Officer

PCCW Solutions Ltd

Benefits
  • 5-day week

The Job

  • Establish High Level of Customer Satisfaction
  • Post-Sales administration support to sales team of HK/PRC
  • Assist sales team on simple order closing
  • Processing sales orders by following company procedures and guidelines.
  • Supporting sales force with general operations to help reach the team’s objectives.
  • Taking phone calls from customers and process simple orders.
  • Communicating internally important feedback from customers.
  • General order follow-up within internal departments
  • Dealing with and responding to high volumes of emails.

Requirement:

  • Post-secondary educated with 2-3 years’ related working experience OR University degree in Business/Finance/Economics/ Marketing/Commerce or related disciplines
  • High organizational skills and ability to manage a number of orders at the same time.
  • Ability to prioritise own workload.
  • Strong communication skills.
  • Well versed in IT skills for example Microsoft Office Suite and CRM systems.
  • An administrative or sales background.
  • Must be details oriented.
  • Excellent communication skills
  • Fresh graduate will also be considered
  • Experienced Candidates with lower education will also be considered

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume in MS Word format, with your present and expected salary to Human Resources Department at Yoki.HY.Kong@pccw.com

For more information on other job opportunities of PCCW Solutions, please visit our website at
http://www.pccwsolutions.com/public/Career/Career%20Event%20and%20Job%20Vacancies/

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.
http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/(PCCW)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf, a copy of which will be provided immediately upon request.

www.pccwsolutions.com/

More job information
Job ref no. CTB-04678 (CT3115165-01#0292)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Degree