Job ref no.: CT3111366-01#0345
SearchAsia Hong Kong

Customer Services Officer

SearchAsia Hong Kong

  • 5-day week

As a customer service officer in a start-up data analytics company, you will
• Work as part of the effective and highly motivated team in delivering business objectives and results
• Interact with customers via multi-channels, assisting with enquires, service request, retentions
• Provide routine report to appropriate team heads for monitoring and business analysis
• Perform clerical duties including data input, scanning and filing
• Handle other ad hoc assignments as required
• Be able to download data files from different websites (e.g. World Bank) and manage it in Excel application
• Be able to work independently with minimal guidance from Manager
Job Requirements:
• Post-secondary student or tertiary qualification in any discipline
• Proficient in Microsoft Excel & Word applications
• Candidates with no experience will be considered
• Good written and oral English and Chinese.
• Excellent interpersonal and communication skills
• Able to work independently, as well as, be a team player
• Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive
• Self-motivated, eager to learn, responsible and patient
• Knowledge in database management would be an advantage

Interested Applicants - please send an updated copy of your CV to  [via CTgoodjobs Apply Now ]  to apply.



More job information
Job ref no. CT3111366-01#0345
  • 12,000 - 15,000 / month
Job Function
  • Wanchai
Employment Term
  • Full-time
Career Level
  • Entry level
  • N/A