Job ref no.: SS-PS-CT-2018-04
Capstone Educational Group limited

Customer Services Officer

Capstone Educational Group limited

  • Dental plan
  • Discretionary bonus
  • Meal allowance
  • Medical plan

Job Duties & Responsibilities:

  • Provide professional course consultation and services to our students and parents;
  • Professionally follow up students and parents feedback and enquiries independently with resolution and proactively follow up with related parties for services enhancement;
  • Responsible for day-to-day operation of the center;
  • Plan and co-ordinate teacher schedules and classes;
  • Assist in educational events, meetings, seminars etc.;
  • To assist in the planning and development of new courses / programs;
  • Prepare statistics and analysis report;
  • Handle ad hoc assignments as required.


  • Tertiary educated;
  • Fresh graduates are also welcome;
  • Have at least 2 years working experience in related sector preferred, but not essential;
  • Good command of written and spoken English with fluency in Cantonese and Mandarin a plus;
  • Excellent communication, interpersonal, presentation and problem solving skills;
  • Be friendly, flexible, dynamic and have a strong sense of responsibility and commitment;
  • Immediate availability preferred.
  • Less experiences would be considered as junior position

** Shift duty and work on Saturday is required **

Salary offered will commensurate with qualifications and experience. We offer opportunities for advancement and learning development in addition to a competitive salary and fringe benefits to the right candidate. Please send your CV stating with contact details, available date, current & expected salary.

Personal Data collected will be used for recruitment purposes only and will be strictly confidential. Applicants who do not hear from us within 2 weeks' may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.

More job information
Job ref no. SS-PS-CT-2018-04 (CT3112771-01#0065)
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Entry level
  • Diploma or equivalent