Job ref no.: CT3119770-01#0007
K. Wah International Holdings Limited

Customer Services Officer

K. Wah International Holdings Limited

  • Gratuity

Job Responsibilities:       

  • Responsible for delivering handover and customer services for new residential development projects and property sales
  • Handle all enquiries in a courteous manner
  • Identify and deal with customer complaints and requests in a proactive manner
  • Collect customer feedback on service to continuously enhance service quality
  • Respond to written or verbal customer inquiries in a timely manner as needed
  • Handle ad-hoc assignments and other duties as required


Job Requirements:     

  • Diploma holder or above
  • Minimum 2 years' experience in customer services with strong customer-facing skils
  • Experience with handover of residential properties or property sales preferred
  • Good telephone manner and interpersonal skills
  • Able to work under pressure in a customer-facing environment
  • Proficiency in both written and spoken English and Chinese; basic skills in Mandarin

* Please visit our website for more details *

Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to [via CTgoodjobs Apply Now ].

All personal data provided by applicants will be used strictly for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.

More job information
Job ref no. CT3119770-01#0007
  • N/A
Job Function
  • North Point
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Entry level
  • Diploma or equivalent