Job ref no.: CT3108802-01#6423

Customer Services Officer

2GoTrade Limited

  • 5-day week
  • Dental plan
  • Extra paternity leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Year-end bonus
  • … + 2 more

Job Description

  • Handle incoming in a professional manner, answer inquiries received by mail or instant message;
  • Liaise with internal departments to solve customer problems and request;
  • Provide administrative and clerical support to the team;
  • Assist in any ad hoc project as required;


  • 2 years’ relevant experience in customer services preferably;
  • Good command in spoken and written Chinese and English, including Mandarin;
  • Proficiency in MS Office (Word, Excel, etc);
  • Good communication, interpersonal, problem solving skills;
  • Immediate availability is highly preferred;
  • Office Location: Science Park, Shatin.

The Company offers 5-day works and provides superior working environment, comprehensive medical coverage, and salary will be commensurate with qualification and experience. In addition, the Company offers an opportunity for those who are interested to participate in the hottest FinTech industry in Hong Kong and China. We invite qualified candidates to submit in confidence their application letter together with their resume by clicking Apply Now.

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More job information
Job ref no. CT3108802-01#6423
  • N/A
Job Function
  • Shatin
Employment Term
  • Full-time
  • 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip