Part time Job - Customer Services Representative (Contract) – Electronic Banking Department, Industrial and Commercial Bank of China (Asia) Limited
FancyBox
Industrial and Commercial Bank of China (Asia) Limited

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)") is a licensed bank incorporated in Hong Kong. It has 57 branches, 24 “Elite Club" Wealth Management Centres and 3 commercial business centres in Hong Kong. It is principally engaged in banking, financial and other finance-related services with a focus on retail and commercial banking as well as corporate banking business. The total assets of ICBC (Asia) amounted to HK$712 .1 billion at the end of June 2015, and its after-tax net profit reached HK$3.081 billion in the first half of 2015. Chinese Mercantile Bank and ICBC (Asia) Investment Management Company Limited, two wholly-owned subsidiaries of ICBC (Asia), are specialized in RMB services in Mainland China and the investment management businesses with a focus on Asia respectively. ICBC (Asia) is the flagship of overseas banking business of Industrial and Commercial Bank of China Limited (“ ICBC") – currently the largest commercial bank in China. 

Customer Services Representative (Contract) – Electronic Banking Department

Job Ref.EBD-CSR-C-IW-CT

Responsibilities:

  • To provide account opening witness service to our customers.
  • To ensure all outbound calls are conducted according to the set requirements & standards.
  • To deliver clear and accurate information to customers.
  • To reflect customer feedback to supervisors for product improvement.
  • To input data and handle simple administrative work.
  • Work between 9:00am to 6:00pm on weekdays.

Requirements:

  • Form 5 or above with 1 year of experience in customer service, preferably in telemarketing experience in bank industry.
  • Independent, customer oriented, patient, eager to learn and committed to deliver good quality services.
  • Good presentation and communication skills.
  • Fluent in spoken Putonghua. 

To apply, please send full resume including present and expected salary quoting job reference number to:

The Human Resources Manager
GPO Box 872
Hong Kong
or
e-mail to hrd@icbcasia.com

See your career soar to the highest at www.icbcasia.com

** For easy reading, resumes in MS Word format are highly appreciated **

Personal data collected will be used for recruitment purposes only.

Apply Now
Job Ref No.
EBD-CSR-C-IW-CT (CT3101589-01#0243)
Goodjobs Tips!
Remember to quote the job title and reference number in the email subject. This allows employers to find and refer to your application more easily.
Salary
N/A  
Employment Term
Experience
Career Level
Tips by CTgoodjobs: Tips to avoid employment traps: verify company information, and look out for jobs ads that offer unreasonable salary or has a remote interview venue.
Leave immediately and report to CTgoodjobs if you encounter any inappropriate behaviour.
More tips to avoid employment traps