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Job ref no.: CT3114389-01#7827

Customer Services Representative (CSR) - Logistics

Xpo Logistics Worldwide Hong Kong Limited

Benefits
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime

Responsibilities:

  • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
  • Understands basic administrative functions for Customer Service area
  • Able to research customer inquiries and resolve issues in a timely manner
  • Maintain records of all customer interactions and transactions to include all inquires, comments, complaints and resolution decisions
  • Communicate courteously with customers by telephone, email and face-to-face;
  • All other tasks as required

Requirements

  • Min. 2+ years working experience in Logistics/Shipping Field
  • Form 5 or above
  • Average in English and Mandarin
  • Familiar with Microsoft Office Applications
  • Full Time, Permanent
  • Life & Medical Insurance

If you are interested, please send your CV with present and expected salary and date of availability by clicking Apply Now.

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More job information
Job ref no. CT3114389-01#7827
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip