comScoreTag Job - Customer Services Representative (REF : CT-IT-CSR), I.T Apparels Limited
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I.T Apparels Limited

I.T rides on a unique multi-brand, multi-layer business model that only proves to success: a multi-channel approach that caters specifically to well-defined groups of fashion lovers in targeted regions with distinct multi-brand stores and single-brand shops. Augmenting this diverse mix are respected brands from around the world that I.T licenses, and exclusively developed house brands.

IT, i.t, ete! and double-park are the flagship multi-brand stores, each appealing to contrasting individuals and tastes while retaining the passion that our company is renowned for. I.T shops are the home of sophisticated labels at the forefront of fashion, while i.t is the place for younger shoppers to find the best in fun, edgy casual wear. Fine footwear and accessories feature in the refined spaces of the ete! stores. At double-park, the latest in street wear and the lifestyle that encompasses it are explored in an experimental shopping environment.

Like those who shop at I.T, the team behind the company is energetic, open-minded and appreciates how fashion can form part of a modern lifestyle. Their dynamism and focus have propelled I.T into a major brand, in Hong Kong and in new markets beyond.

To cope with the business expansion of I.T, high calibre candidates are invited to fill the following position:-

Customer Services Representative (REF : CT-IT-CSR)

Job Ref.CT-IT-CSR

We are looking for a customer-oriented service representative to act as a liaison, provide services and resolve any emerging problems that our customers might face with accuracy and efficiency.

Accountabilities – Key Result Areas 

  • Offer assistance and excellent services to customers as needed
  • Greet our customers and assist them for VIP registration
  • Handle customers complaints and feedback to Store Manager for follow up
  • Support store promotion events and ad hoc project

Experience / Qualification Requirements

  • HKDSE or above
  • With 1 year of customer services/ hospitality experience
  • Pleasant customer-oriented and good interpersonal skills
  • Good at spoken English, Cantonese and Mandarin
  • Immediate available is preferred 

Competitive remuneration and benefit package will be offered to the right candidate. Please submit your application on I.T Career or Email to recruit@ithk.com

All data collected is for recruitment purpose only.

Sure you want to know more about our company and brands, simply follow our

CAREER SITE at http://career.ithk.com

WEBSITE at http://www.ithk.com

FACEBOOK at http://www.facebook.com/I.Ttheofficialpage

INSTAGRAM at http://instagram.com/ithk

WEIBO at http://e.weibo.com/ithongkong

Apply Now
Job Ref No.
CT-IT-CSR (CT3108805-01#1192)
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Salary
N/A  
Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Flexible working hours
  • Medical plan
  • Paid overtime
  • Transportation allowance
Employment Term
Experience
Career Level
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