Job ref no.: CT3122729-01#7881

Customer Services Representative

Crown Relocations

Customer Service Administrator

Crown Worldwide (HK) Limited - Hong Kong Shatin office only

Crown Worldwide Group operates from over 250 locations in 60 countries, providing global mobility services, transportation of household goods and fine arts, departure and destination services, business information storage, high value warehousing, freight forwarding and third-party logistics. Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.

We are currently seeking applications for the position of Customer Service Administrator This position is based in our Shatin office.

Key Responsibility

  • Handle customer enquiries and complaints to maintain high level of customer satisfaction
  • Process customer’s order and follow up till delivery completion
  • Liaise with operations department to ensure accurate and timely delivery
  • Maintain effective communication with customers to achieve service excellence
  • Organize and update filing system and other daily files
  • Perform other clerical tasks as assigned from time to time

Requirement

  • Form 5 graduate or above
  • Minimum one year of customer service working experience
  • Excellent telephone manner
  • Strong interpersonal and communication skills
  • Proactive and a team player
  • Proficient in PC, particularly in MS Excel
  • Good command of spoken and written English and Chinese
  • Positive work attitude: committed, willing to help, to learn and to participate

Interested parties please apply with full resume together with expected salary and date available by email to [our mailbox through CTgoodjobs Apply Now ]

 

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