Job ref no.: CC181203-01 (CT3118201-01#4025)

Customer Services Supervisor (Contact Centre) (Ref: CC181203-01)

Peoplus Recruitment

Benefits
  • 13-month pay
  • Flexible working hours
  • Medical plan
  • Shuttle bus

Our client is a Global Logistics Company in Hong Kong, the company is currently looking for high caliber candidates to fill up the above positions :

 
Responsibilities:

  • To lead a hotline team to achieve KPI
  • Managing the day-to-day operations of contact centre
  • Participate in the system enhancements initiatives
  • Ensure a smooth customer service operation for both internal and external customers


Requirement:

  • Minimum 5 years related experience in service industry, preferably in contact centre environment
  • Strong leadership skills with at least 2 years solid supervisory experience in customer service
  • Experience in cross selling and telemarketing program is an asset
  • Good command of written and spoken English and Chinese, Mandarin is an advantage
  • Excellent interpersonal communication, analytical and problem solving skills
  • Customer-oriented, independent and self-motivated

 

Attractive remuneration package and excellent career prospects will be provided to the right candidate.

Interested parties please send full resume with followings by clicking Apply Now.
1. Current & Expected Salary
2. Availability
3. Date of Achievement : Academic Result 
4. Quoting the Emp. Ref. No. : CC181203-01

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More job information
Job ref no. CC181203-01 (CT3118201-01#4025)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
Experience
  • 5 years - 10 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip