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Job ref no.: CT3116128-01#1103

Customer Solution Executive

G3 Worldwide Hong Kong Limited

Benefits
  • 5-day week
  • 13-month pay
  • Insurance plan
  • Medical plan

G3 Worldwide Hong Kong Ltd

Customer Solution Executive

 

Job Responsibilities

  • Provide good customer services to our customers via multiple communication channels
  • Act as a main coordinator on daily operation with our clients and internal departments
  • Handle customer enquiry and complaint
  • Maintain and enhance customer satisfaction for customers
  • To assist in providing service and product training to customers when required
  • Perform other customer services duties as assigned

 

Requirements

  • HKDSE or above
  • Possess a minimum of 1-2 years Customer Service experience, preferably gained ine-commerce or logistics industries
  • Customer focused with excellent communication, interpersonal and problem solving skills
  • Good command of both spoken and written English, Cantonese and Mandarin. Fluency in Mandarin will be an advantage. 
  • Speedy and accurate Chinese typing is essential
  • Proficiency in Microsoft Word and Excel
  • Immediately available is preferred

Apply Now

G3 Worldwide Hong Kong Limited is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Applicants who are not contacted within 6 weeks may consider their application unsuccessful. Unsuccessful applications may be kept for another 3 months for being considered for other suitable positions available in our Company. The unsuccessful applications will be destroyed after the said period of retention.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116128-01#1103
Salary
  • N/A
Job Function
Industry
Location
  • Ngau Tau Kok
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE