Customer Solutions Specialist [FinTech/ Fresh Welcome]
- 5-day week
- Alternate Saturdays
- Birthday leave
- Competitive pay
- Dental plan
- Discretionary bonus
- Flexible working hours
- Insurance plan
- Medical plan
- PRC holidays
- Special / extra leave
- … + 5 more
Job Responsibilities:
- Deliver quality and efficient services to customers
- Handle customers’ enquiries on account or operational matters
- Provide support to customers to ensure account operations
- Support users with on-boarding and resolving their issues
- Liaise with different departments on account maintenance tasks
Requirements:
- Higher Diploma or above
- Experience in communicating with customers via email and LiveChat in the Finance industry is highly preferred
- Good command of written and spoken English and Chinese is a must
- Fresh graduate will be also considered
Interested applicants please send your resume and expected salary to [via CTgoodjobs Apply Now ] to proceed application
| Job ref no. | CT3124387-01#0025 |
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)RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.