Job ref no.: CT3117036-01#8184

Customer Support Executive / Customer Liaison Officer

Datatrade Ltd

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

 

Job Description:

  • Provide quality customer services via phone, emails and different communication channels
  • Handle client's enquiries, feedback and complaints
  • Maintain good relationship with existing clients
  • Communicate with internal and external parties effectively
  • Perform ad-hoc duties as the company assigned

 

Requirements:

  • F.6 graduated or associate degree or above
  • At least 2 years relative working experience, with 1 year or above in customer service / contact center experience is highly preferred
  • Proficient in PC Skills, including Word, Excel and Chinese Word Processing
  • Fluent in Cantonese and English
  • Detail-minded and a good team player, customer-focused and result-oriented
  • Proactive in offering solutions to customers’ requirements
  • Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently
  • Good command of phone manner and customer service skill
  • Immediate available preferred
  • Office hours: 0900-1800 (Mon – Fri)

 

For interested parties, please send us your application with detailed CV stating EXPECTED and CURRENT SALARY, employment history and/or qualification to HR department or by clicking Apply Now.

 

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More job information
Job ref no. CT3117036-01#8184
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip