Job ref no.: CT3128428-01#0220
RecruitFirst Limited

Customer Support Team Leader

RecruitFirst Limited

Duties:

  • Manage a group of administrative specialist teams and achieve business goal
  • Identify operational weaknesses and make improvement
  • Ensure existing processes and policies based on these guidelines as the North Asia Safety Liaison Officer.  
  • Be a great people manager, mentoring the team leads and CSRs while building a solid team culture.

 

Requirement

  • Minimum 4 years in CS with 2 years of supervisory level 
  • Ability to work with remote teams and across time zones to develop strategies
  • Natural team player with strong interpersonal skills;
  • Proficient in Cantonese and English
  • Well-versed with MS Office application

Interested parties, please apply with updated current salary and expected salary. Only shortlisted candidates will be contacted.

More job information
Job ref no. CT3128428-01#0220
Salary
  • 17,000 - 22,000 / month
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Full-time
Experience
  • 4 years - 6 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip
  • Degree
Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • PRC holidays
  • … + 2 more