Job ref no.: CT3115703-01#9960

Customer Support (Web) Programmer / Helpdesk Engineer

WeMine Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

WeMine is a marketing technology (Mar-Tech) firm specializes in developing an intelligent marketing suite* on WeChat (and other social media platforms soon). Being exploited to such sophisticated multi-purpose open platform, we challenge ourselves to unearth the gem within every day.

As a rapidly growing startup, we are constantly looking for fresh and passionate talents who are never tired of being challenged, questioned, and moreover, inspired to build a universally friendly infrastructure for marketers and business operators.

Up for it? Send us your CV by clicking Apply Now and let’s mine together! *Wanna know what's inside our intelligent suite? Watch the video here - https://goo.gl/gY0AFf- as an example.

Apply Now and let’s mine together! *Wanna know what's inside our intelligent suite? Watch the video here - https://goo.gl/gY0AFf-

Only applicants with the followings will be invited for an interview:

  • HK permanent residence or valid working permit in HK
  • CV and cover letter


This new role is a rare and ideal opportunity for a people-driven communicator with basic programming knowledge, or a amateur programmer who want to spend more time dealing with people.
POSITION: Customer Support (Web) Programmer / Helpdesk Engineer
WHAT YOU WILL DO

  • 40%: develop, implement, maintain, and support web project and applications
  • 30%: provide first-line (helpdesk) support for clients and escalate to relevant team members
  • 10%: assist non-tech team members in defining project specifications
  • 10%: contribute to brainstorming workshops in product innovation
  • 10%: assist in other client-related administrative and technical tasks


WHO WE ARE LOOKING FOR

1. Personal Quality and Character:

  • Cheerful and patient
  • Eager to learn
  • High integrity and work ethics
  • Ability to articulate and communicate ideas
  • Team player, but able to work independently when required
  • Passionate in perfecting user experience and exploring the latest technologies


2. Required Education and Skills:

  • Degree / Sub-degree holder
  • Proficiency in Chinese and English
  • Basic graphic sense
  • Strong knowledge in HTML5, CSS3; a big plus in javascript
  • Proficiency in one or more of the following technologies:
  • ReactJS, Vue.js, Angular, PHP, Python, Node.js, MySQL, Git


3. Bonus Skills and Experience:

  • Experience in customer service, sales or enquiry handling
  • Experience in technical documentation
  • Experience in commercial website building

WHAT WE OFFER

  • Exposure of international clients across diverse industries
  • Advancement of your problem-solving and communication skills
  • Attractive bonus for significant contribution to customer satisfaction
  • 5-day work week, 15-day annual leave, birthday leave, medical insurance, etc.


HOW TO APPLY
send to us your CV and cover letter by clicking Apply Now.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115703-01#9960
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • Degree