Job ref no.: CT3119362-01#1885

Customer Support (Web)Programmer /Helpdesk Engineer

WeMine Limited

Only applicants with the followings will be invited for an interview:

  • HK permanent residence or valid working permit in HK
  • CV and cover letter

This new role is a rare and ideal opportunity for a people-driven communicator with basic programming knowledge, or a amateur programmer who want to spend more time dealing with people.

POSITION: Customer Support (Web) Programmer / Helpdesk Engineer

WHAT YOU WILL DO

  • 40%: develop, implement, maintain, and support web project and applications
  • 30%: provide first-line (helpdesk) support for clients and escalate to relevant team members
  • 10%: assist non-tech team members in defining project specifications
  • 10%: contribute to brainstorming workshops in product innovation
  • 10%: assist in other client-related administrative and technical tasks

WHO WE ARE LOOKING FOR

1. Personal Quality and Character:

  • Cheerful and patient
  • Eager to learn
  • High integrity and work ethics
  • Ability to articulate and communicate ideas
  • Team player, but able to work independently when required
  • Passionate in perfecting user experience and exploring the latest technologies

2. Required Education and Skills:

  • Degree / Sub-degree holder
  • Proficiency in Chinese and English
  • Basic graphic sense
  • Strong knowledge in HTML5, CSS3; a big plus in javascript
  • Proficiency in one or more of the following technologies:
  • ReactJS, Vue.js, Angular, PHP, Python, Node.js, MySQL, Git

3. Bonus Skills and Experience:

  • Experience in customer service, sales or enquiry handling
  • Experience in technical documentation
  • Experience in commercial website building

WHAT WE OFFER

  • Exposure of international clients across diverse industries
  • Advancement of your problem-solving and communication skills
  • Attractive bonus for significant contribution to customer satisfaction
  • 5-day work week, 15-day annual leave, birthday leave, medical insurance, etc.

HOW TO APPLY

Email to us your CV and cover letter by clicking Apply Now.

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More job information
Job ref no. CT3119362-01#1885
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree