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Job ref no.: CT3113210-01#0102
Hong Kong Broadband Network Limited

Customer & Technical Service Executive

Hong Kong Broadband Network Limited

Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • … + 2 more

Responsibilities:

  • Responsible for answering customers’ enquiries and complaints in professional manner
  • Troubleshoot for fault case and provide technical support to customer
  • Data entry of service registration

Requirements:

  • Form 5 / DSE F.6 or above
  • At least 1 year or above customer services experience
  • Basic knowledge on computer and internet service is necessary
  • Pleasant with good telephone manner, mature and independent
  • Proficient in MS Office applications and Chinese word processing
  • Able to work under pressure
  • Shift duties are required

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at www.hkbn.net/new/tc/careers.shtml.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3113210-01#0102
Salary
  • N/A
Job Function
Industry
Location
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip