Job ref no.: CT3113210-01#0100
Hong Kong Broadband Network Limited

Customer Value Management Executive

Hong Kong Broadband Network Limited

  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • Family-friendly Leave
  • Examination leave
  • … + 7 more

Job Description

  • Perform quality management activities by listening to calls, reviewing chats and auditing retail shop and sales booth to ensure frontlines are following policies and offering excellent service
  • Assess existing practices and procedures for process improvement
  • Administers, organizes, and conducts product knowledge training

Job Requirement

  • Holder of Diploma or above
  • At least 1 year of working experience in quality management/ product training/ customer service/ sales
  • Good analytical and problem solving mind, self-motivation, good interpersonal skills
  • Team player and ability to provide coaching
  • Proficient in MS Office applications and Chinese word processing
  • Fresh graduate with high caliber will also be considered
  • Candidates with more experience will be considered as Senior Customer Value Management Executive

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

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We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3113210-01#0100
  • N/A
Job Function
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree