Job ref no.: CTC-01697 (CT3117724-01#3670)
now TV

Data analyst V Business intelligence and customer analytic

now TV

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

The Job

  • Perform and implement business performance reporting, ad hoc customer data analyses, dashboard building & statistical modeling.
  • Gather customer insights through different statistical techniques and analysis, identify up-sell & cross-sell opportunities to increase customer value and address business issue
  • Design and generate regular management reports and post-campaign evaluations, and provide findings for future program planning
  • Translate user requests to technical requirements, conduct user acceptance test of in-house-developed / external vendor developed applications

The Person

  • University graduate in Statistics, Data Science, Mathematics & Information Technology or relevant discipline
  • Minimum 2 years of experience in customer analytic, programming, data extraction or MIS, preferably in telecommunication or retail industry
  • Proficiency in SAS, SQL, visualization tools (e.g. Qlik View/Sense or Tableau) and Excel
  • Self-motivated and able to accomplish multiple tasks
  • Strong problem solving skills and able to work under tight timeline.
  • Effective interpersonal and communication skills and able to work with people at all levels.
  • Good command in both spoken and written English. 

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume, stating your present and expected salary to Human Resources Department by:

Post: 6/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Hong Kong
Fax: (852) 2827 8322

For more information on other job opportunities of PCCW, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (, a copy of which will be provided immediately upon request.

More job information
Job ref no. CTC-01697 (CT3117724-01#3670)
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree