Data Centre Support Analyst
Atos Information Technology HK Ltd
Maintain asset records of Data Centre facility and equipment room, including hosting information of equipment, keep information accurate and current in Configuration Management Database (CMDB)
Prepare and monitor Data Centre operations activities, including equipment movement, data backup and offsite
Perform forecast and produce regular reporting on Hardware Failure assessment
Maintain and update the Data Centre Process and Procedures
Installing/ de-installing/ relocating all Data Centre Hardware.
Coordinate activities in support of all project and technical requests within the Data Centre.
Incident handling, problem troubleshooting and escalation to upper tier
Assist in ad-hoc assignments and other duties is required
Higher Diploma in Computer Science or equivalent
1-3 years relevant working experience in IT
Able to handle multiple tasks and coordinate tasks/problem solving with multiple IT groups, service suppliers and business users
Strong problem solving and analytical skills with good sense of urgency
Good and effective communication and interpersonal skills
Sound knowledge and experience in IT Facilities Management and Data Centre
Good and practical experience in Information Technology Infrastructure Library (ITIL) processes/practice adoption is definitely an advantage
We offer 5-day work, bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.
Interested applicants please apply by sending full resume with availability, present and expected salary, contact telephone number to email@example.com
(All personal data collected will be used for recruitment purpose only.)
- 5-day week
- Dental plan
- Discretionary bonus
- Education subsidies
- Insurance plan
- Medical plan
- Paid overtime
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About Atos Information Technology HK Ltd
Atos is an international information technology services company with annual revenues of EUR 12 billion and 100,000 employees in 72 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.
It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Worldline and Atos WorldGrid.
To cope with our growth, we are looking for high-calibre candidate to take up the following challenging role: