Posted on 2021-10-12
CLSA Limited

Delivery Manager – Execution Services IT

CLSA Limited

Position Description

We are seeking an experienced Business Analyst in Execution Services IT, based in Hong Kong to manage the system deliveries for the Low Touch,  Cash Equities and Program Trading businesses.

In this role you will be responsible for managing and coordinating the execution of activities related to end-to-end project delivery, from scoping and requirements through implementation and deployment.

The role will proactively manage delivery for multiple work streams, monitor and report on execution of deliverables, and identify, escalate and drive the resolution of risks and issues. Additionally, ensure overall quality of the project and act as the main point of contact for all work teams

We are looking for an individual with a confident and assertive personality, with deep experience in Global  equities trading, able to exert leadership with on-site sales/traders as well as global IT teams.

Key Areas of Responsibilities

  • Help achieve Market connectivity, Low Touch, Cash Equities and Program trading business plan, through deep understanding of how Global markets operate, and knowledge of local counterparties such as technology vendors, regulators, brokers.
  • Build strong relationships with sales/traders, particularly those based in Asia sites.  This include understanding their requirements and translating these into actionable IT tasks.
  • Drive project work across disparate and global IT teams, as well as work with other stakeholders in Business Management, Operations, Compliance, Risk Management, and Audit.
  • Develop budgets, track finance, and control costs.  This include tracking purchases and invoices.
  • Provide day-to-day system support, particularly during critical system go-live periods.
  • Build technology teams:  developers, analysts, and QA.
  • Hands on Business Analyst covering day-to-day work
    • Collect requirements and put the requirements into the business requirement documentation (BRD) to confirm the product requested or work items are matched with business expectation.  Collect sign off on the BRD with business stakeholders such as Compliance, Sales Trading and other teams who needs to involve in order to get the end-product delivered.
    • Work with teams such as QA, Development, Infrastructure, Support and Business to confirm the schedule of projects. Proactively track progress along the project cycle until the product get delivered.  Manage the risk and potential gaps if any during project delivery.
    • Ensure the product delivered matched the signed off BRD and work with users to perform UAT so that users can understand the product usage and new workflow if any.
    • BAU Priority and Testing - Work with business to confirm priority for trading system such as Viper, Liquid, Cobra, Python, and Fuse/Blaze.
    • Review business test cases and conduct new feature tests.
    • Hand-hold UAT and provide trainings to new users when needed.
    • Prepare change tickets, and defend tickets during CAB and Trading System change committee.
    • Run governance meetings:  business prioritization, PWG, go-live run-book reviews.
    • L3 support (escalation for production incidents from users and TechOps).


  • Degree in the field of Computer Science or Information Technology Management.
  • Track record implementing green-field trading systems.
  • Track record as problem solver: help all teams achieve their goals through coordination, communication, and adherence to process.
  • Commercially minded while taking a structured approach to getting things done.
  • Deep understanding of equities trading and the Global regulatory framework.
  • Firm manager, yet congenial and good listener.
  • Experience building and leading tech teams (devOps, analysts, and testers).
  • Strong communicator.
  • Good understanding of securities trading and experience in technology project management.
  • Global financial institution exposure is highly desirable – working with NYC, LDN, and pan-Asia teams.
  • Understanding of complete trade flow within an investment bank, front-to-back office.
  • Proven track record facing off to senior stakeholders in the business and Technology.
  • Independent
  • In-depth Equities Low Touch,  High Touch , Program trading and Facilitation trading business knowledge.
  • Understanding in Java, C#, SQL, FIX message protocol, in-memory databases such as Gigaspaces, Ignite, Coherence, middleware such as TIBCO and Solace is a plus.
  • Strong written and verbal English communication skills
  • Fluency in Chinese Mandarin and Cantonese would be an asset.

If you are seeking a dynamic environment in which to build your career in CLSA, please send your resume via Apply Now.

CLSA may collect personal data from you for purposes relating to your engagement with the Company, including human resource management and other business and internal / external compliance purposes. Any personal information and /or data collected and held by the Company may be used by the Company or transferred (whether within/ outside Hong Kong) to any other parties within the Company, subsidiaries and affiliates of the Company, internal or external service providers, or any other relevant parties including governmental or regulatory authorities, for the above purposes.