Job ref no.: CT3116513-01#0531

Demand Planner, Asia 6 month contract (FMCG, MNC)


Located in Hong Kong

We are currently recruiting for a Demand Planner (6 month contract) to join Clorox in Hong Kong supporting our Burt's Bees Asia business.

To learn more about our products, please visit or and for corporate information, please follow the link

Position Summary:
The Demand Planner is responsible for creating and maintaining the demand plan and all forecasting activities associated with customers and products of assigned business unit. This position will ensure that the demand plans use appropriate statistical models, incorporate business intelligence and forecast information from sales, marketing, finance, advanced analytics, and other sources. Submit to Finance the volume projections for each of the Financial updates including Budget and LRP and where applicable translate to Manufacturing in actual cases the forecast that will be used for the MPS, RCCP and Inventory planning. Responsible for balancing the demand plan to ensure it fully supports both the business and the Product Supply strategies.

Key responsibilities:
1. Create/Review/Validate Demand Signal


  • Establish and utilize best methods (statistical models and software tools) in creating forecasts at the item (Evolution: account and/or regional) level, utilizing statistical algorithms
  • Analyzes historical sales trends from AC Nielsen data, POS information and shipment trends to support baseline forecast assumptions
  • Use understanding of product life cycles to develop new item projections
  • Compile and analyze forecasts inputs at various demand segments, identifying and documenting performance gaps for review in monthly consensus meetings
  • Continuously improve forecasts through evaluation of promotional activity, inventory changes, consumptions trends, category trends, media and advertising plans or extended service level impacts
  • Ensure Business/Sales Team plans are supported through the Demand Forecast process
  • Proactively communicate critical changes to downstream supply chain partners

2. Facilitate / Participate / Lead S&OP process for assigned business unit


  • Own and continually improve the Demand Alignment meeting through a detailed time sensitive process that compliments the existing business team format and financial planning processes
  • Develop a sales forecast rollup by business from individual sku level forecasts to support discussions at the monthly meetings with Marketing, Sales and Finance. Provide insights on market and customer trends in order to complete a gap analysis
  • Develop upside/downside scenarios with risk assessments and recommended actions to meet customer service objectives and shipment targets
  • Lead monthly consensus forecast reviews with Sales, Marketing, Finance and Operations teams to validate and adjust current fiscal year forecasts, gaining full alignment with business owners and executive management
  • Gain consensus from all departments on key assumptions and changes to segment level volume
  • Provide monthly summaries to teams identifying key drivers, and clarity against segment/sku level gaps

3. Reporting:

  • Prepare, monitor and publish forecast KPI's (WMAPE, Bias, Fill Rate, Inventory Design and Targets, Planning Scorecard) on a weekly, monthly, and quarterly basis, taking corrective actions as necessary
  • Monitor orders vs. estimates on a monthly basis, responding to exceptions with collaborative discussions and addressing monthly plan revisions accordingly
  • Identify key issues which require immediate escalation to Sales and/or Operations as required
  • Establish annual forecast accuracy targets. Measure monthly forecast error results verses established targets and identify and report on root cause for forecast errors below target
  • Publish monthly forecast accuracy reports, with baseline and secondary pack trending by month
  • Create business reviews determining long term business health and trends
  • Create and publish building blocks used to generate topline forecast plans
  • Produces reports that facilitate a continuous analysis of actual sales and emerging trends in comparison to forecasts.

4. Change Management


  • Identify areas in need of improvement
  • Search for potential solutions both internally and externally
  • Create and present recommendations
  • Collaborate with team to implement process improvements
  • Adopt new tools to improve process and KPI results

5. Administrative

  • Ensure compliance with the Asia team and Asia policies and procedures
  • Ensure quality policies and procedures are reviewed and compliant with ISO Standards


  • University Degree in Supply Chain, Engineering or Business Administration. Other disciplines with high analytical skills and experience in relevant areas may apply.
  • Posgraduate studies in Commercial or Planning areas highly valuable.
  • APICS certification is highly desirable

Skills and Abilities:

  • At least 5 years of work experience in Demand Planning, Supply Chain, Sales, or similar roles
  • Knowledge of the supply chain and the impacts of forecasting on supply chain performance
  • Consumer Packaged Goods experience desired
  • Ability to build strong relationships across the functions and levels
  • Demonstrated strong aptitude in analysis, root causes identification, and problem solving
  • Able to analyze data, draw reasonable conclusions, and formulate next steps
  • Experienced in setting priorities and meeting deadlines in a fast-paced environment
  • Strong customer service orientation and interpersonal skills

Technical skills:

  • There (3) or more years of experience with statistical forecasting techniques
  • Advanced computer skills in Excel (pivot tables, macros, vlookups, etc.)
  • Exceptional communicator
  • Ability to thrive in ambiguous situations
  • Fluent English skills

Please attach a CV / Resume in English by clicking Apply Now

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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More job information
Job ref no. CT3116513-01#0531
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Degree