comScoreTag
Job ref no.: CT3114630-01#5492

Deputy Manager, Corporate Payment Services

Rabobank Hong Kong

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Objective of the Role

  • To provide quality service to the clients of the bank in a controlled, timely and efficient manner.
  • To lead and supervise the Corporate Payment Services team.
     

Main Responsibilities

  • Check and approve daily transactions, i.e. customer deposits, money transfer and journal batch
  • Check and approve inward and outward paper clearing
  • Update ad hoc changes in customer signature and signing instruction
  • Approve the opening and closing of corporate accounts
  • Investigate cases for non-receipt of funds or any incomplete or irregular items
  • Transaction monitoring - report any irregular, suspicious, NCCT, or terrorists related transaction to the Compliance Officer according to the guidelines of Global Compliance and HKMA as announced from time to time
  • Provide monthly statistic of transaction volume and corporate account for management oversight
  • Review and update operational procedure manual and BCP procedure manual
  • Provide operational support on system upgrade or ad-hoc projects
  • Responsible for staff performance review and appraisal, recruitment

 

Education & Required Knowledge

  • University – Bachelor’s degree in Banking / Finance or related disciplines

 

Relevant Experience Required

  • At least 7 years hands on experience as manager in Customer Services in a bank.


Required knowledge

  • Good knowledge in banking products : current account, money transfer, deposit, FX
  • Sound knowledge of international payment and clearing systems
  • Advanced knowledge of MS Window, Excel & Word
  • Loans and trade product knowledge is preferred
  • Language required : Spoken-English, Cantonese & Putonghua; read & written- Chinese & English


Skills

  • Experience in servicing clients on the phone
  • Able to work independently and under pressure
  • People management skill
  • LEAN mentality and continuous improvement mindset

 

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114630-01#5492
Salary
  • N/A
Job Function
Industry
Location
  • Admiralty
Employment Term
  • Permanent
  • Full-time
Experience
  • 6 years - 15 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree