Job ref no.: 495929
Bank of China (Hong Kong) Limited

Deputy/Assistant Business Strategy Manager (Omni Channel Management, Strategy Team)

Bank of China (Hong Kong) Limited

Job No.: 495929
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Strategic Planning, FinTech


  • Align with the bank’s business and channel strategy and reference best market practice to formulate short-, medium- and long-term omni-channel strategy and optimization plans
  • Support the bank’s cultural change management on digitalization and omni channel transformation
  • Conduct in-depth market and industry research and analysis on omni-channel development trends, and formulate omni-channel strategy based on customer needs and the latest fintech applications
  • Conduct qualitative and quantitative analysis on the performance, efficiency, customer behavior and projects implementation in various online and offline channels, and propose customer experience optimization suggestions
  • Work with various business units to formulate and monitor the implementation of bank-wide channel strategies and mechanisms whenever necessary
  • Identify business opportunities and areas of improvements by agile and design thinking with analytical support
  • Keep track of and collect any progress of projects, and assist supervisors in producing management analytical reports


  • Bachelor degree or above
  • With at least 1 years or above relatvant experience in banking or hotline service
  • Familiar with common softwares, i.e. MS office application(Word, Excel, PowerPoint and etc.) and Chinese & English input method

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.