Job ref no.: HR20180612
E.SUN Commercial Bank, Ltd.

Desk side Service & Support Officer

E.SUN Commercial Bank, Ltd.

  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Year-end bonus
  • … + 5 more

Job Duties:

  • Perform IT helpdesk support including call handling, tracking, follow-up action, coordination, escalation and documentation.
  • Provide user account administration support to the users.
  • Communicate and coordinate system connection test with external units.
  • Provide assistance in ad hoc projects and UAT.


  • Bachelor degree or above in Information Technology, Finance or related discipline.
  • Minimum 1 years' experience of desktop / help desk support.
  • Experience in banking / finance environment preferred.
  • Excellent attitude and customer service mindset.
  • Good problem solving and analytical skills and eager to learn.
  • Team oriented, being able to work under pressure with positive attitude and ability to work independently.
  • Good writing and communication skills in English, Putonghua and Cantonese.

(Fresh graduates/Less experience will also be considered.)

We offer attractive remuneration package including five-day work week, double pay, medical insurance coverage, performance bonus, OT allowance, public holiday, excellent career development opportunities and others benefit package to the right candidate. Please visit our website at for more information.

Interested parties please forward your resume (in both Chinese and English versions are preferred) with current and expected salary to Human Resources Department by Apply Now

All information received will be kept in strictly confidential and only for employment related purposes.

More job information
Job ref no. HR20180612 (CT3112839-01#0090)
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Degree
  • Master's degree