Deskside Support Engineer - Tung Chung

Responsibilities:

• Provide daily IT and desktop support to VIP users, SCCM/ Patch management, end-user support

• Provide support for Microsoft Windows 10, Microsoft Office 365, Microsoft Office, Microsoft SharePoint, Microsoft Project, Microsoft Visio, Microsoft Teams, Adobe Acrobat and Multimedia solutions, MacAfee

• Provide first line IT support service and ensuring that all requirements are met within agreed service targets

• Perform ad hoc IT support duties as assigned

Requirement:

• Diploma or above in Computer Science or IT equivalent

• 1 year of experience in IT Helpdesk support

• Willing and capable to learn new technology 

• Good interpersonal skills and can-do service attitude.

• Proactive attitude on problem-solving

• Good command of spoken & written English and Chinese. Mandarin is an advantage

• Location: Near Tung Chung

• Able to work on-site, 7x24 shift

• Immediately available is preferred

We offer 5-day week, public holidays, medical benefits, excellent career opportunities, considerable remuneration to the right candidates.

“If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking Apply Now.

To learn us more, please visit our website: www.asl.com.hk

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.