Job ref no.: CT3115410-01#0041
Pro-Tech Technology (Asia) Ltd.

Deskside Support Engineer

Pro-Tech Technology (Asia) Ltd.

  • 5-day week
  • Marriage leave
  • Special / extra leave


  • Handle Tier 1 help desk tickets / escalations through tickets or phone
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process
  • Manage and monitor internal assets to ensure accurate inventory records
  • Desktop Support, setup and configuration
  • Other duties may be added and/or assigned as needed


  • Diploma / Certificate in Computer Studies or equivalent
  • At Least 1 year relevant working experience
  • Have a strong technical knowledge in Windows, Mac OS
  • MCP / MCSE / MCITP holder preferred
  • Implementation of new projects
  • Good interpersonal skills, initiative, work independently

Attractive salary package will be offered to the right candidate with excellent career development opportunities. Please submit your application IMMEDIATELY enclosing your full resume and expected salary to Email: [via CTgoodjobs Apply Now ], or to Human Resources Department, Unit 1011-12, 10/F., Chevalier Commercial Centre, No. 8 Wang Hoi Road, Kowloon Bay, Kowloon, Hong Kong

For more information about PRO-TECH TECHNOLOGY, see

We are an equal opportunities employer. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within Pro-tech Group. All personal data of unsuccessful applicants will be destroyed within 3 months.

More job information
Job ref no. CT3115410-01#0041
  • 13,000 - 18,000 / month (negotiable)
Job Function
  • Kowloon Bay
Employment Term
  • Contract
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree