Job ref no.: CT3118290-01#2922

Deskside Support Engineer

Delken Personnel

Our client is a leading IT solutions provider, they are inviting a bright and energetic candidate for the following vacancy:

Deskside Support Engineer

RESPONSIBILITIES

  • Provide technical support of daily desktop support/mobile devices and problem resolution;
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination and escalation;
  • Good knowledge of current Microsoft Windows operating systems and networking technologies;
  • Take ownership of call resolution until it is resolved;
  • Handle ad-hoc assignments assigned by supervisor.

REQUIREMENTS

  • At least 1-2 years of working experience in IT;
  • Strong knowledge of Microsoft Office and Windows desktop environments;
  • Experienced in providing desktop support and Mobile support;
  • Certificates in MCSA / MCSE / MCP / CCNA / ITIL will be an advantage;
  • Immediate available is highly preferred.

HOW TO APPLY

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited, 21A, Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK or contact 2591-1988 or fax to 2591-1222 or by clicking ‘Apply Now’.

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